Government Insurance Guidelines


Documentation Instructions for Physicians Completing Laboratory Forms

All orders for patients with government insurance (Medicare, Tricare, etc.) must be completed online through the practitioner's myGDX account. Paper requisition orders will not be accepted. If an online order is not received before specimens are submitted to our lab, the submitted specimens will be discarded.

Not familiar with ordering and registering tests online? Here's a video guide to walk you through the process:

Government Billing Overview

Medicare. Genova Diagnostics is a Medicare participating provider and submits claims directly to Medicare on behalf of patients. Claims can only be filed for medically necessary services ordered by a healthcare practitioner who is authorized to order and refer laboratory testing, and who has enrolled in the PECOS database.

If the patient´s only form of insurance is Medicare, please refer to our Medicare FAQs for more coverage details. However, if a patient has Medicare AND/OR an additional form of insurance coverage, please review and select the appropriate coverage option from the other options listed below.

No upfront payment is required when Medicare is the patient´s primary coverage.

Medicare card front
Medicare card back

Medicare Advantage. If the patient has Medicare Advantage — the form of Medicare coverage that is administered by private insurance companies such as Blue Cross and Blue Shield, Aetna, etc., he/she should utilize our Insurance Billing option.

Medicare as Secondary Insurance. If the patient uses Medicare as secondary insurance after a claim has been filed with his/her primary insurance for remaining costs for services have been determined as Patient Responsibility.

No upfront payment is required when Medicare is the patient´s secondary coverage.

Medicare Supplements. Medicare Supplements are a form of secondary insurance that work in conjunction with Medicare to cover patient out of pocket costs. Patients with Medicare supplements have Medicare as primary and should see the Medicare section above.

Medicaid. Genova Diagnostics does not file claims to Medicaid. Medicaid patients who choose to submit testing will be responsible for our cash price.

Tricare or CHAMPUS. For patients insured through a Tricare or CHAMPUS insurance carrier, Genova Diagnostics will directly file a claim on their behalf to your insurance provider.

Please note that no upfront payment amount is required for patients who are covered by either Tricare or CHAMPUS; however, you will be billed for your cost share and other patient responsibility assigned by your insurance carrier once a claim is processed.

General Medicare FAQs

Genova Diagnostics will file claims directly to Medicare on behalf of patients as long as the following conditions are met:

  1. The test is deemed medically necessary.
  2. The practitioner has a degree type that meets Medicare's qualifications in order to refer Medicare patients.
  3. The order for testing was completed online through the practitioner's myGDX account and includes valid ICD-10 diagnosis codes. Paper requisition orders will not be accepted. If an online order is not received before specimens are submitted to our lab, the submitted specimens will be discarded.

Medicare does not cover laboratory services unless they are ordered by health care practitioners with specific credentials AND are considered diagnostic and medically-necessary by Medicare. When these conditions are not met, Medicare may assign the cost of services as "Patient Responsibility". In this case, the patient will be responsible for the cash price of the test. This will occur if the patient falls into one of the categories below:

  1. Receiving services from a health care practitioner who is not authorized to order or refer laboratory services according to Medicare program guidelines; For qualified degree types, please read the next question, "Who is authorized to order laboratory testing".
  2. The test is likely to be denied coverage by Medicare and the patient selects option two on his/her Advanced Beneficiary Notice (ABN);
  3. The test is determined by Medicare as a statutorily non covered service.

Medicare only allows health care practitioners with certain credentials to order and refer services for Medicare patients. The table below shows degree types that are commonly considered as either authorized or not authorized.

Selected Qualified Degrees AUTHORIZED to Order and Refer Laboratory Services for Medicare Patients – (must be enrolled in PECOS).
MD, DO, DMD, DDS, DPM, OD, PA, NP, CNM, CNS, CSW, PsyD, Medical Interns, Residents, Fellows

For more information on PECOS, and opt-out affidavit, please see www.gdx.net/clinicians/billing-and-payments/pecos
Selected Common Degrees NOT AUTHORIZED to Order and Refer Lab Services for Medicare Patients
DC, ND, LAC, DOM, CNN

For complete information on authorized providers please visit the CMS web site:
www.cms.gov/outreach-and-education/medicare-learning-network-mln/mlnmattersarticles/downloads/SE1221.pdf

Medicare Compliance

Genova Diagnostics has taken a proactive role in Medicare Compliance. We fully support federal regulations to enforce financial and professional integrity, which means that we are committed to ensuring that tests ordered for Medicare reimbursement meet the standards of "medical necessity."

All claims submitted to Medicare for Genova Diagnostics testing must be medically necessary. Thus, tests performed for screening purposes will NOT be reimbursed by the Medicare program.

Please note that Medicare does not cover services that health care practitioners order for themselves or family members; practitioners may choose our client billing option or contact their Sales Representative for more information.

Medicare and other federal insurance programs require a physician signature to validate orders for laboratory services. Signatures may be either electronic or handwritten, must be legible, and must be dated. This physician signature must be provided in at least one of the following ways:

  1. Written as part of the health care practitioner´s medical record.
  2. Included in progress notes, provided that the specific test(s) are indicated in the notes.
  3. A legibly signed test requisition form.

Other information regarding the signature requirement:

  1. A signature log may be used to validate a handwrittren signature.
  2. An attestation statement can be used in the event an order is documented in the medical record, but there is no signature or date on the requisition form. If the requisition form is not signed, then a request for an attestation statement will appear on the physicians myGDX account.
  3. If physicians have signed an authorizing/supervising agreement, then the signature must come from the authorizing/supervising physician.

If you are using our online registration system to complete the patient's requisition form, all these requirements will be met and will reduce medical record and attestation requests to your office.

Government Payer Guidelines

Medicare only covers services defined as medically necessary for the diagnosis and treatment of patients. Tests performed for screening purposes are neither eligible for coverage nor reimbursable by Medicare. In some instances, it is acceptable for physicians to order a single test or a portion of a test in order to meet the Medicare medical guidelines.

Patients may choose to have their Medicare coverage administered through a commercial insurance company, such as Blue Cross and Blue Shield, Aetna, etc. This type of Medicare coverage is called Medicare Advantage. The patient will still have a traditional Medicare card, but he/she will also have a commercial insurance card from the administrating insurance company. These commercial insurance cards will most likely indicate Medicare Advantage coverage with terms like, but not limited to, "Medicare," "MedAdv," "MA," "Senior," or "Gold."

Medicare Advantage claims are processed through our commercial insurance billing option and will be billed to the appropriate commercial insurance plan on the patient's card.

Below are examples of Medicare Advantage Insurance cards:


Kaiser Permanente Humana
Regence AARP

BE CAREFUL not to confuse Medicare Secondary OR Supplements plans with Medicare Advantage plans. Medicare Advantage plans are in lieu of Medicare while Medicare Supplements are in conjunction with traditional Medicare.

Medicare Secondary insurance refers to cases where the patient´s primary insurance coverage is through a commercial insurance company and Medicare is used to cover any remaining balance that the commercial insurance company has determined as "Patient Responsibility."

Medicare Secondary claims are filed separately, AFTER the patient´s claim has been filed with his/her primary (commercial) insurance. If a Medicare patient indicates that he/she has commercial insurance, in addition to Medicare, it is important to verify whether he/she has commercial insurance as primary or secondary coverage, OR as a Medicare Advantage plan.

If the patient´s commercial insurance coverage is primary or secondary to Medicare, please provide a photocopy of both the Medicare card AND the commercial insurance card and write "primary" or "secondary" under each card. Please include the copy of the insurance cards with your test Specimen Collection Pack.

United Health Care Medicare

Medicare Supplements typically state "Medicare Supplement" clearly on the patient´s card. In the case of Medicare Supplements, Medicare is the primary insurance and, similar to Medicare Secondary, a supplemental claim is filed once the Medicare claim has been filed and benefits have been determined.

If there is a Medicare Supplement card, please provide a photocopy of both the Medicare card AND the Medicare Supplement insurance card. Please include the copy of the insurance cards with your test Specimen Collection Pack.

Below is an example of a Medicare Supplement card:

Example of a Medicare Supplement Insurance card

Medicaid patients may choose our No Insurance Billing (Cash Pay) option if they are receiving testing services.

Here is an example of a Medicaid card:

NC Healthcare

For patients insured through a Tricare or CHAMPUS insurance carrier, Genova Diagnostics will directly file a claim on your behalf to your insurance provider.

Please note that no upfront payment amount is required for patients who are covered by either Tricare or CHAMPUS; however, you will be billed for your cost share and other patient responsibility assigned by your insurance carrier once a claim is processed.

Below are examples of Tricare and CHAMPUS cards.

Tricare CHAMPUS

Certain Genova Diagnostics tests are NOT covered by Medicare. Genova Diagnostics provides a Notice of Medicare Non-Coverage for these profiles to notify the patient that these services will not be covered by Medicare and that they will be financially responsible for the services. Please see our full list of Non-Covered Services.

Genova Diagnostics Medicare Notice Listing for Specimen Collection Packs
Statutorily Non-Covered Services Notice needed:
Product Test
Gastrointestinal/immunology
0075 Allergix® IgG4 Food Antibodies Profile 90 All
0076 Allergix® Bloodspot IgG4 Food Antibodies Profile 30 All
0270 Allergix® IgE Food Antibodies Profile All
Nutritional
0090 ION® Profile All
190 ION® NY Profile All
0490 ION® with Amino Acids 40 Profile All
0590 ION® with Amino Acids NY All
0290 Cardio/ION™ Profile All
0390 Cardio/ION™ Profile NY All
0091 Organix® Comprehensive Profile All
0391 Organix® Comprehensive Profile NY All
0097 Organix® Dysbiosis Profile All
0397 Organix® Compounds of Microbial Origin Profile NY All
0291 Organix® Basic Profile (w/o Dysbiosis Markers) All
3291 Organix® Basic Profile NY All
0400 TRIAD™ Profile All
0410 TRIAD™ Bloodspot Profile All
0010 Amino Acids 40 Profile All
0310 Amino Acids 40 Profile NY All
0011 Amino Acids 20 Profile All
0311 Amino Acids 20 Profile NY All
0013 Bloodspot™ Amino Acids 11 Profile All
0113 Bloodspot™ Amino Acids 20 Profile All
0041 Fatty Acids - Erythrocytes All
0341 Fatty Acids NY - Erythrocytes All
0040 Fatty Acids Profile - Plasma All
0340 Fatty Acids NY - Plasma All
0241 Bloodspot Fatty Acids Profile All
0036 Fat-Soluble Vitamins Profile All
0031 Vitamin K Assay All
0033 Coenzyme Q10 Plus Vitamins All
0022 Nutrient & Toxic Elements Profile - Blood All
Any test/profile assoc. with Chelation / Medicare doesn't cover anything related to any service related to Chelation Therapy. All
Genomics
CardioGenomics® All
ImmunoGenomics® All
OsteoGenomics® All
NeuroGenomicsPlus® All
EstroGenomics All