3 minute read

Your Guide to the myGDX Portal

Streamlined Test Ordering and Results Management

Whether you're a seasoned Genova provider or just getting started, the myGDX provider portal is designed to help you work smarter, not harder. From streamlined ordering to real-time result tracking, every feature is built to support clinical efficiency and ultimately, better patient outcomes.

Here's how to make the most of your portal.

Start with the Dashboard

When you log in to myGDX, you'll land on your Account Activity dashboard which offers a clear, centralized view of everything happening in your practice.

Track test status in real time, with estimated results dates at-a-glance
Quick filters for finding products, practitioners, and orders needing attention
Open ended search functionality

Now I instantly know what's happening across my practice. It's all right there.

Dr. Charlotte Wyzinsky

Ordering Tests

Office Inventory or Drop Ship

Choose your preferred workflow:

Drop ship (ship to patient) sends a collection pack directly to your patient's home and completes your provider activation in one step - our recommended approach
Ship to office to have kits on hand, then activate before giving to a patient

Drop shipping has been a game changer. Compliance rates have gone way up.

Lisa Huang, NP

Viewing Results

Access PDF reports or even raw results data instantly from the dashboard
Send supplement recommendations from results directly to compounding providers
Book a MedEd consult with one click

Genova's results reports make my clinical decision-making easy.

Dr. Jeff Lingle

Find Help Fast

Live Chat is available right from your dashboard.
Your dedicated support team is now a click away.
Tutorials for using your portal are available on-demand.

Everything you need to succeed with the myGDX portal is right there.

This article is for educational purposes only and is not medical advice or a substitute for professional diagnosis or treatment.