How to Order Testing



Who Can Order Testing?

Customer Service

United States of America

Only healthcare providers licensed in their state may order laboratory testing. MDs and DOs are certified in all 50 states. If you are unsure of regulations in your state, please contact your governing or licensing board for assistance. If you are still unsure of your ability to order testing, please call Client Services (800-522-4762).


United Kingdom

Diagnostic tests are available directly through Genova Diagnostics Europe in the UK. Visit Order a Test on the UK site or contact the laboratory on +44 (0)20 8336 7750 to learn more.


International Clients

Only approved healthcare providers may order laboratory testing. If you are uncertain of regulations in your country, please contact your governing or licensing board (i.e. Ministry of Health) for assistance. If you are still unsure of your ability to order testing, please email Client Services at intl@gdx.net.


Are You New to Genova Diagnostics and Interested in Opening an Account?

  • Register to submit your contact information and request testing information online.
  • Fax, mail, or email (info@gdx.net) the downloadable Account Agreement form for US & Canada.
  • Fax, mail, or email (intl@gdx.net) the downloadable Account Agreement form for International clients.
  • Call Client Services – US: (800-522-4762), (+1-828-253-0621); UK: +44 (0)20 8336 7750

How Do I Order Kits and Literature?

Login online and follow directions to order kits and literature or contact Client Services (800-522-4762) to place your order directly over the phone.

Our Directory of Laboratory Testing Services is also available for download.


Frequently Asked Questions

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