Contact Us

Please do not include credit card information in this form.

Healthcare providers: Please log into MyGDX to order Genova Diagnostics Collection packs. For further instructions contact Customer Services.

Patients: You will need a Genova registered Clinician to order a collection pack. If you have been given their account number you can order a pack here. Alternatively your clinician can order for you.

UK Contact Methods

For all enquiries please contact:
+44 (0)20 8336 7750 and follow the prompts

Alternatively, you can email the below addresses:
General email:
Collection pack orders email:

For STAR questions, please contact the Customer Services team:
+44 (0)20 8336 7750

Map and Directions

UK Facility