Laboratory Notices

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UK

2018

January 2018

8-hydroxy-deoxyguanosine (8-OHdG)

As of 15 January 2018, the methodology for 8-hydroxy-deoxyguanosine (8-OHdG), as part of the NutrEval®, Optimal Nutritional Evaluation (ONE)™, and Oxidative Stress 2.0 (urine) profiles, has been changed to LC-MS/MS. This change to methodology will accompany a minor reference range change. The clinical interpretation of this marker remains the same.

If you have questions regarding this change or what it means for your patients, please contact us at +44 (0)20 8336 7753 for Practitioner Support.

UK

2017

December 2017

New GI Effects® Reporting Enhancements

Orders placed for the GI Effects® Comprehensive Profile and GI Effects® Microbial Ecology Profile on or after December 18 will feature innovative reporting enhancements.

New features include a Commensal Balance infographic designed to provide a more precise view of a patient's commensal bacteria as well as new Clinical Association Charts that allow clinicians to see how patient results compare to commensal bacteria and other biomarker patterns seen in patients with specific clinical conditions.

October 2017

Lp-PLA2 (PLAC) Assay and Reference Range Change

As of September 28, 2017, measurement of Lipoprotein-associated phospholipase A2 (Lp-PLA2), as part of the CV Health™ Profile and CV Health Plus Genomics™ Profile, will now be performed using the FDA cleared Diazyme Enzyme Activity Assay. The clinical interpretation of this marker remains the same.

With this assay change, there will be a few minor changes to report. There will no longer be a result reflecting 1 standard deviation (previously depicted in yellow), therefore the colorimetric box surrounding the result will be either green or red. The Relative Risk for Cardiovascular Disease will also have a new cut-point based on reference range changes.

September 2017

We're Pleased to Introduce Our Environmental Profiles to the UK

We're excited to offer three environmental profiles to our clients in the United Kingdom. These testing options can evaluate possible toxic burden that may be contributing to your patients' chronic symptoms.

  • The Toxic Effects CORE profile is a comprehensive testing option that measures a wide-array of harmful toxic chemicals.
  • The Bisphenol A (BPA) Profile can be ordered on its own as a follow-up or a stand-alone test that measures three toxic endocrine disruptors, including Bisphenol A, triclosan, and 4-nonylphenol.
  • The Volatile Solvents Profile measures exposure to common volatile solvents. Also included in the Toxic Effects Core, the Volatile Solvents Profile can identify a patient's prolonged exposure to volatile solvents that can be found in air, water, at home, and at work.

Please call us +44 (0)20 8336 7750 or email us at infouk@gdx.net with any questions.

August 2017

Final Notice Regarding the Updated Collection Method for NutrEval® and Elemental Analysis

Beginning Monday, August 14, we will fully convert to the new NutrEval and Elemental Analysis collection method. Please pay careful attention to the labels on the collection packs you use in the office and allow patients to take home.

Samples that arrive using the old collection method will NO LONGER BE ACCEPTED after this deadline.

Please call us +44 (0)20 8336 7750 or email us at infouk@gdx.net with any questions.

July 2017

We're Adding Three New Tests to Our Environmental Line

Beginning July 31, you may begin ordering the following environmental profiles:

The Toxic Effects Core profile provides a comprehensive evaluation of six of the most common classes of toxic chemicals. The Bisphenol A and Volatile Solvents Profiles provides insight into toxic burden by toxicant.

Please take some time to learn more about these tests by searching for them on our Online Test Menu or by following the links above.

Important Updates to the NutrEval® and Elemental Analysis Collection Conversion

Beginning August 14, we will fully convert to the new NutrEval and Elemental Analysis collection methods; NutrEval and Elemental Analysis samples that arrive using the old collection method will NO LONGER BE ACCEPTED after this date.

Check the Label on Your Test Package

New Collection Process LabelThe NutrEval package must match this image for order processing after the August 14th deadline.


New Collection Process LabelThe Elemental Analysis package must match this for order processing after the August 14th deadline.

Please call us +44 (0)20 8336 7750 or email us at infouk@gdx.net with any questions.

April 2017

Updates for the Elemental Analysis Profile

We've Updated the Collection Process for Elements

The Elemental Analysis Profile is changing. The link below outlines the specimen matrix updates. Additionally, the collection process is being simplified by reducing required sample volume.

New Collection Process LabelWe have created a collection update reminder label for Elemental Analysis collection kits. When you see the reminder label, simply follow the collection process instructions included within the labeled kit.

If you DO NOT see the update reminder label on your Elemental Analysis kit, follow the collection process included within that test kit. Please watch for notification in the coming weeks regarding the discontinuation of this kit and related instructions.

Specimen-Matrix Updates

Elemental Markers are currently measured in red blood cells (RBCs) specimen matrix. The updated collection process is part of a change to this specimen matrix.

For the complete details on these enhancements, view the linked Specimen-Matrix Updates.

If you have questions regarding this change or what it means for your patients, please contact us at +44 (0)20 8336 7750 to speak with one of our Client Services Representatives.

Specimen-Matrix Updates

Important Updates to NutrEval®

We've Updated and Simplified the Collection Process for the NutrEval®

Redesigned NutrEval kitUpdated blood collection and processing steps will be implemented for our NutrEval. The label shown here will notify the phlebotomist of the revised test components and instructions. The link below provides further details of the specimen matrix updates.

When you see the reminder label, simply follow the collection process instructions included within the labeled kit.

If you DO NOT see the update reminder label on your NutrEval kit, follow the collection process included within that test kit.

Elemental Markers are currently measured in red blood cells (RBCs) specimen matrix. The updated collection process is part of a change to this specimen matrix. Additionally CoQ10 will be measured in serum.

Highlights of these changes are shown at the Specimen-Matrix Updates link below.

Easter Holiday Schedule

We will be closed for business and unable to accept samples on the following days:

  • Friday 14th April
  • Monday 17th April

Holiday Shipping Schedule

Please be sure that all samples are received into our premises no later than Tuesday 11th April. We look forward to speaking to you on Tuesday 18th April.

March 2017

Reminder: Genova Diagnostics Europe is Moving!

We are relocating our facility to a new space at the end of March, but will remain in New Malden.

Our Address, Beginning 27th March, 2017
46-50 Coombe Road
New Malden
Surrey KT3 4QF

Revised requisition and shipping materials can be obtained from our client services representatives at +44 (0)20 8336 7750 or infouk@gdx.net.


Due to a variety of reasons; infrequent requests, lack of validated kits, etc., we are reluctantly discontinuing the following tests:

Genova Diagnostics Europe Discontinued Profiles & Suggested Replacement Profiles
Discontinued Profiles* Recommended Profiles
Candida Antibody Profile (Saliva & Serum) GI Effects® Comprehensive Stool Profile #2200 or Yeast Culture with KOH
Aneamia Profile No Comparable Profile
IgE Inhalant Panel Coming Soon

* These tests can no longer be processed as of 20th of March.

The Following Test Changes Will Apply as of 27th March

  • Cortisol and SIgA reference ranges will be revised as per manufacturer guidelines.
  • PM DHEA will no longer be reported, manufacturer reference ranges are unavailable.
  • FT3/FT4 and T2/T4 ratios will not be reported, manufacturer reference ranges are unavailable.

Please view current tests available, including turnaround times.


Exciting Announcements!

While we make these changes, please know you are still our first priority. To show our appreciation for your business, we are pleased to announce we will not be implementing our annual fee increase. Please see the current Fee Schedule.

We're thrilled to announce the introduction of Stool and Serum Zonulin as an Add-On to several of our highly utilised gastrointestinal and immunology diagnostic profiles. Zonulin is a protein modulator of intestinal tight junctions that is used to assess intestinal permeability (IP) and is now available on:

Please feel free to contact us with questions at +44 (0)20 8336 7750 or infouk@gdx.net.
February 2017

Genova Diagnostics Europe is Moving!

We are relocating our facility to a new space at the end of March, but will remain in New Malden. During this time, we will take the opportunity to further align our services with our US laboratory for test processing, quality standards and methodology. This will ultimately enable us to better serve your practice and patients, while also allowing us to offer new and exciting tests.

Our Address, Beginning 27th March, 2017
46-50 Coombe Road
New Malden
Surrey KT3 4QF

Revised requisition and shipping materials can be obtained from our client services representatives at +44 (0)20 8336 7750 or infouk@gdx.net

January 2017
UK

2016

December 2016

Christmas Closing Times 2016

In order to avoid any sample rejections over the Christmas holiday, all samples must be received by Tuesday, 20th December 2016.

Genova Diagnostics will be closed for business from Friday, 23rd December 2016 and will reopen Tuesday, 3rd January 2017.

Please Note: The laboratory will be unable to accept any samples during this period. Tests received after the 20th December 2016 will result in delays and/or sample rejection.

Thank You and Best Wishes for a Happy Holiday and New Year!

November 2016

GI Effects® Kit Instruction Changes

Kit instructions for both One-Day and Three-Day GI Effects® Stool Profiles have been reformatted and will appear in all kits beginning November 22, 2016. Updates include:

  • Reformatted and rewritten instructions to increase ease-of-use and patient compliance
  • New kit tube labels will be utilized to reduce name legibility issues on tubes and decrease rejections
  • Paper surveys have been eliminated; patients are encouraged to visit the Patient Resource Center and complete the online health survey